Need to return something?
Please note the return shipping cost is the responsibility of the customer and will be taken from your refund amount.
- All returns need to be made within 30 days from shipped date. No exceptions.
- Your item(s) must be returned unworn and in original packaging, damage-free.
- Unfortunately we cannot process returns for international orders. No exceptions.
- Start by making your submission here: https://returns.rastaclat.com/
- Once you complete submission, your request will then be processed for review by our team.
- Following completion of request review, you will receive further details to proceed via email.
If your request has been approved for return, here are a few quick tips to
streamline your return:
- Pack the bracelet style(s) along with any original headercards/bracelet packaging.
- Remove any previous mailing labels from the shipping box.
- Take your package to the opted carrier location.
Note: Depending on the payment method/banking institution, it can take up to 3-5 business days to see the refunded amount reflect your statement.