International Delays and Service Suspensions

 

International Shipping

As more countries are being impacted by the spread of COVID-19, the suspension of delivery services has been implemented for certain regions and countries.

New Service Updates: March 7 - March 11

Service Resumptions
Expect Delays to the Following Countries
Effective Friday, March 11, 2022, the Postal Service will resume acceptance of mail destined to the following countries. Expect delays while service resumes.
  • Australia 
  • Central African Republic
  • Liberia

 

Service Suspension

Effective March 11, 2022, the Postal Service will temporarily suspend international mail acceptance, until further notice, to the following country due to unavailable transportation as a result of widespread cancellations and restrictions into the area. In alignment with our shipping partners and to ensure international safety in practice of this suspension, Rastaclat has closed shipping to the regions listed below.

  • Russia

 

Partial or Full Service Suspension
The following countries have shut down service for some or all of the country.
  • Afghanistan
  • Bhutan
  • Brunei
  • Chad
  • Cuba
  • Laos
  • Libya
  • Mongolia
  • Papua New Guinea
  • Samoa
  • Solomon Islands
  • South Sudan
  • Syria
  • Timor-Leste
  • Turkmenistan
  • Yemen 

 

Delays
The following countries have warned of delivery delays.
  • Australia
  • Barbados
  • Belgium
  • Canada
  • Ecuador
  • France
  • French Polynesia
  • Germany
  • Hong Kong
  • Italy
  • Jamaica
  • Latvia
  • Liechtenstein
  • Madagascar
  • Malaysia
  • Malta
  • Moldova
  • Netherlands
  • New Caledonia
  • New Zealand
  • Philippines
  • Portugal
  • Slovakia
  • Sri Lanka
  • Sudan
  • Thailand
  • Tonga
  • Ukraine
  • Vietnam

 

Destination Country Scanning Issues
We have been alerted that some destination countries practicing contactless delivery have suspended written proof of delivery, which means that accurate delivery scan data may not be provided. 
This applies to parcels bound for Australia, Canada, Hong Kong, The Netherlands, Lithuania, Saudi Arabia, Singapore, and Russia.

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We appreciate your continuous support and understanding to these changes. We will continue to provide updates as we learn more. Stay safe and take care of each other, we are stronger together!