International Shipping

As more countries are being impacted by the spread of COVID-19, the suspension of delivery services has been implemented for certain regions and countries.

New Service Updates: March 7 - March 11

Service Resumptions

Expect Delays to the Following Countries

Effective Friday, March 11, 2022, the Postal Service will resume acceptance of mail destined to the following countries. Expect delays while service resumes.

  • Australia 
  • Central African Republic
  • Liberia

In alignment with our shipping partners and to ensure international safety in practice of this suspension, Rastaclat has closed shipping to these countries and regions listed below.  

Service Suspension

Effective March 11, 2022, the Postal Service will temporarily suspend international mail acceptance, until further notice, to the following country due to unavailable transportation as a result of widespread cancellations and restrictions into the area.

  • Russia
Partial or Full Service Suspension

The following countries have shut down service for some or all of the country.

  • Afghanistan
  • Bhutan
  • Brunei
  • Chad
  • Cuba
  • Laos
  • Libya
  • Mongolia
  • Papua New Guinea
  • Samoa
  • Solomon Islands
  • South Sudan
  • Syria
  • Timor-Leste
  • Turkmenistan
  • Yemen 
Delays

The following countries have warned of delivery delays.

  • Australia
  • Barbados
  • Belgium
  • Canada
  • Ecuador
  • France
  • French Polynesia
  • Germany
  • Hong Kong
  • Italy
  • Jamaica
  • Latvia
  • Liechtenstein
  • Madagascar
  • Malaysia
  • Malta
  • Moldova
  • Netherlands
  • New Caledonia
  • New Zealand
  • Philippines
  • Portugal
  • Slovakia
  • Sri Lanka
  • Sudan
  • Thailand
  • Tonga
  • Ukraine
  • Vietnam

Destination Country Scanning Issues

We have been alerted that some destination countries practicing contactless delivery have suspended written proof of delivery, which means that accurate delivery scan data may not be provided. 

This applies to parcels bound for Australia, Canada, Hong Kong, The Netherlands, Lithuania, Saudi Arabia, Singapore, and Russia.

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We appreciate your continuous support and understanding to these changes. We will continue to provide updates as we learn more. Stay safe and take care of each other, we are stronger together!