Service Alerts: Delivery Delays & Suspended Delivery

As more countries are being impacted by the spread of COVID-19, the suspension of delivery services has been implemented for certain regions and specific countries. 

In alignment with our shipping partners and to ensure international safety in practice of this suspension, Rastaclat has closed shipping to these countries and regions.

Please refer to our Service Alerts article for list of zones affected. 

 

International Shipping

 Method

 Cost

 Shipping Time

  Priority Shipping Duties Paid  

  Calculated at check-out  

  8-14 business days + processing time  

*The 2020 Team USA collection is not available for purchase on orders shipping internationally. We have an agreement with USOC that permits us from shipping official Olympics merchandise outside of the United States.

Processing Time

Following your order being placed and received into our system, you will receive a confirmation email with your 6-digit order number. During this time, our processing time for orders to be shipped is 3-5 business days. Once your order has been processed and shipped, you will receive notification with tracking information included for you to monitor movement.

*Please allow 24-48 business hours to see tracking updates via courier site. If your tracking number reads unavailable on courier site, this just means that your order is awaiting to be picked up and scanned in. 

 

Shipping Time

In addition to processing time, it can take 8-14 business days for your package to arrive. Shipping time is not guaranteed and delays are to be expected. Shipping time and shipping cost for international orders will vary depending on region.

*Please allow 24-48 business hours to see tracking updates via courier site. If your tracking number reads unavailable on courier site, this just means that your order is awaiting to be picked up and scanned in. 

NOTE: Saturday & Sunday do not account for business days.

 

Shipping Cost

The cost of shipping your order will vary depending on the destination of your shipping address. To prevent customer uncertainty of customs duty tax, Rastaclat requires payment of customs duty tax in addition to the shipping cost during final checkout. 

To find the total amount for shipping your order with duties and taxes included, you will need to proceed through checkout to have your shipping address verified. Our in-cart landed cost calculator will then compute the total amount of any duties, taxes and fees that is accrued from your order. 

 

Customs Duty Tax

Customs duty tax or tariff is a fee imposed on goods when transporting across international borders, it is a charge from the foreign country rather than Rastaclat. Customs duty tax is a legal requirement that must be settled before your shipment can be delivered.

The tax amount will vary depending on certain variables, such as your destination country's tax and duty percentage, category of goods and its value. 

Customs duty tax will be calculated after your shipping address has been entered and verified. Following, you will be able to see your total amount for shipping your order. The total amount covers the shipping cost, tax, and duty. 

*Rastaclat is not responsible for any custom fees/taxes.